NexDay Supply Order & Payment Policy
Shopping Made Easy:
Shopping is easy at NexDay Supply. We serve all Canadian Consumers and Businesses alike. We have no minimum order amount and we offer you the convenience of 24/7 online ordering. We ship anywhere in Canada to your business or home from 4 warehouse locations in Toronto, Calgary, Edmonton and Vancouver.
We have designed our website to be very simple to use. You can either click the Product Tabs and Categories at the top of the page, or enter a keyword for the product you need in our Search Feature. When you find the item you wish to purchase, simply add it to your Shopping Cart or save it to your “My Supply List”. When you have completed shopping simply click the checkout button to pay for your purchase.
Prices & Payment Methods:
Prices & Payments are in Canadian Dollars CAD (C$). We accept Canadian domiciled Visa, MasterCard, American Express Cards for payment. At the time of purchase an authorization is processed for your total order amount and payment(s) are processed when product(s) are confirmed shipped. All prices are subject to change without notice.
Please Note: We do not offer Credit Financing, Net Terms or accept Purchase Orders as forms of payment.
Order Authentication & Verification:
All orders are subject to Authentication & Verification Procedures that are necessary for your and our protection from credit card fraud and/or identity theft. Failure to provide correct information will cause a considerable delay in the approval and processing of your order.
All orders are subject to approval by our Authentication & Verification Dept. and you will be notified by phone, or email, or under “Order Status” details if your order is delayed. A copy of personal identification and a signed authorization may be required.
NexDay Supply collects GST or HST on all orders and PST on orders shipping to British Columbia.Product Availability:
Due to our commitment to ship as fast as possible, your order may ship in full, or in part, from any one of our Canadian warehouse locations. You will find the stocking status for each item on the product detail page, as well as, availability for each item to be ready for pick-up by the carrier. When searching for compatible products (i.e. paper towels that fit dispensers, or lids that fit cups or containers), these items are listed under "Related Products & Accessories" on the product detail page.
At NexDay Supply we do our best to provide the most accurate and timely information on our products and services. Our site uses advanced electronic automation with human intervention in maintaining our site information. It is possible that on occasion an error may appear on our site. In the event of such an error NexDay Supply has the absolute right to disallow any transaction by a user of the NexDay Supply website in which NexDay Supply would be adversely affected. This may include the cancellation of order(s) placed with our company after an order confirmation has been sent or following its shipment.
We reserve the right at any time to collect from customers the value of any amount(s) received unjustly due to errors or omissions on the NexDay Supply Website, products shipped in error or otherwise.
Coupons are limited to 1 Coupon per order and cannot be combined with other Coupons or special pricing programs.
Orders cannot be cancelled once submitted past our advertised cut-off time of 2PM EST on the same date as your order was received. Due to our commitment to process orders quickly, once the checkout process is completed our Distribution Centers immediately pick and pack your order to be ready for our daily UPS pick-up.
Order Substitution Policy:
Occasionally, substitution of a product purchased may be necessary due to temporary Manufacturer or Regional product availability. If this is the case with a product you've selected we will ensure that we will only substitute items of equivalent, equal or higher value.
Order Fulfillment Policy:
Our commitment is to fill all orders within our commitment time frame. To do so, based on local availability, we may ship items directly from any one of our warehouse locations in Canada to ensure you receive your order at the earliest time. In these cases shipping charges will only be based on delivery from our closest warehouse to your Shipping Address. All returns must be shipped to the originating warehouse (see Shipping & Returns Policy).
Special Orders & Seasonal Products:
Special Orders cannot be cancelled once submitted. Special orders cannot be returned. When viewing the product detail page you will find these items
advertised as Stocking Status: "Special Order - No Returns" or "Seasonal
Stocking - No Returns". These products are not stocked and require us to make a special order with the Manufacturer to bring this product in specially for you.
All orders for greater than 10 cases of any product are considered a Special Order if inventory on hand is not available to fill your order complete. When checking you "Order Status" online this condition will be confirmed, as well as, the anticipated shipping date of your order.